F.A.Q
The following questions and answers are listed below, should your questiones not be included, or if you need any other help please contact us, and we will respond as soon as possible. We will do our best to answer your questions. You can alternatively use the Contact Us form, and we will email you back as soon as possible.
Q: The magnet I want is listed but not the size I need ?
A: We only display the standard sizes of magnet on website, but don't worry. Please contact us to customize the size you want.
Q: Do you have minimum order quantity ?
A: Actually we don't have special minimum order quantity for magnet. However more quantity, cheaper price.
Q: Do you offer free sample ?
A: Yes, we could provide various samples of neodymium magnet, pot magnet, fishing magnet for free.
Q: How long of your production ?
A: Usually it takes 10-15 days for bulk production if out of stock and 2-3 working days if in stock.
Q: Do you provide custom service ? Printing logo, do special package ?
A: Custom service is our advantage, our professional technology team can design it for you.
Q: How to control the quality ?
A: First of all, our magnets are produced with 100% new mertials rather than recycled or bad materials. Then we have strict inspection system & advanced equipments for each process to control the magnet quality and will record the results to generate a report to compare with standards. All testing reports of magnet will be sent to you before shipment.